About Jio

Jio, part of the Reliance group, is one of India’s leading digital services and connectivity companies. Jio provides a broad range of mobile and fixed broadband connectivity, digital applications, entertainment, cloud, IoT, AI-enabled services, and enterprise solutions.

Since its launch in 2016, Jio has focused on making high-quality digital connectivity and services accessible across India. As of March 31, 2026, Reliance Jio Infocomm served 524.4 million customers across India.

Jio also invests heavily in emerging technologies including 5G, Cloud & Edge Computing, AI/ML, IoT, software platforms, and digital applications, creating opportunities across technology, customer service, operations, and other business functions.

🚨 URGENT HIRING – WORK FROM HOME

Customer Support Executive – Chat / Non-Voice / Email Process

Company: Jio

Job Type: Full-Time

Work Mode: Work From Home (Remote)

Salary: ₹20,000 – ₹33,000 per month

Experience: Freshers & Experienced Candidates

Qualification: 12th Pass / Undergraduate / Graduate

Process: Chat Process | Non-Voice Process | Email Process

📌 Job Overview

We are hiring Customer Support Executives for Chat, Non-Voice, and Email Support. This is a Work From Home opportunity suitable for both freshers and experienced candidates.

The selected candidates will be responsible for handling customer queries through online chat and email, providing accurate information, resolving customer issues, and ensuring a positive customer experience.

💼 Key Responsibilities

1. Handle customer queries through chat and email.
2. Provide accurate information about products, services, and customer requests.
3. Resolve customer complaints and issues professionally.
4. Maintain proper communication with customers through written channels.
5. Respond to customer queries within the required turnaround time.
6. Follow company policies, processes, and quality standards.
7. Escalate complex issues to the appropriate department.
8. Maintain accurate records of customer interactions.
9. Ensure high customer satisfaction and service quality.
10. Meet assigned productivity and performance targets.
11. Maintain professionalism while communicating with customers.

🎓 Eligibility / Requirements

1. 12th Pass, Undergraduate, or Graduate candidates can apply.
2. Freshers and experienced candidates are eligible.
3. Candidates must have basic computer/laptop knowledge.
4. Good written communication in English/Hindi preferred.
5. Candidates should have a suitable laptop/desktop and stable internet connection for remote work.
6. Must be comfortable working in rotational shifts, if applicable.
7. Should be disciplined and capable of working independently in a WFH environment.

👤 Candidate Profile

We are looking for candidates who are:

1. Customer-oriented and polite.
2. Good at written communication.
3. Quick learners.
4. Comfortable with computers and online applications.
5. Patient and professional while handling customer issues.
6. Target-oriented and responsible.
7. Able to work effectively in a remote environment.

💰 Salary & Benefits

Salary: ₹20,000 – ₹33,000 per month

Benefits may include:

1. Work From Home
2. Full-Time Employment
3. Training & Process Support
4. Career Growth Opportunities
5. Performance-based incentives, if applicable

📢 APPLY NOW

Position: Customer Support Executive

Process: Chat / Non-Voice / Email

Company: Jio

Qualification: 12th Pass / UG / Graduate

Experience: Freshers & Experienced

Salary: ₹20K – ₹33K/month

Work Mode: Work From Home

Note: Salary, WFH setup, shifts, and hiring conditions should be verified with the official recruiter/company before joining.