Accounts Receivable – O2C Process

ABOUT

Accenture is a global professional services company providing consulting, technology, operations, cloud, data and AI services to organizations worldwide. Its Finance & Accounting teams support business processes including Accounts Receivable, Collections, Cash Application and Order to Cash.

JOB DESCRIPTION

We are looking for candidates with experience in Accounts Receivable – Order to Cash (O2C) to join the Finance & Accounting team.

The role involves managing day-to-day Accounts Receivable activities, including customer account management, cash application, collections, reconciliation, dispute resolution and reporting. The candidate will work with internal teams and customers to ensure timely collection and accurate maintenance of receivables.

1. Manage day-to-day Accounts Receivable activities
2. Perform customer account reconciliation
3. Monitor outstanding invoices and ageing
4. Follow up on overdue payments
5. Support collection activities and customer communication
6. Perform cash application and payment allocation
7. Investigate and resolve invoice/payment discrepancies
8. Handle customer disputes and deductions
9. Maintain accurate AR records
10. Prepare daily, weekly and monthly reports
11. Support month-end and period-end activities
12. Coordinate with customers and internal stakeholders
13. Monitor SLA, quality and productivity targets
14. Identify process gaps and support process improvements
15. Ensure compliance with accounting policies and internal controls

How to Apply: Candidates can search and apply for relevant opportunities through Accenture India Careers

1. Experience in Accounts Receivable / O2C
2. Knowledge of Collections Management
3. Experience in Cash Application
4. Understanding of Customer Account Reconciliation
5. Knowledge of Billing and Invoicing
6. Experience in Dispute Management
7. Knowledge of Ageing Analysis
8. Ability to handle customer and stakeholder queries
9. Good analytical and problem-solving skills
10. Ability to meet SLA and productivity targets
11. Good communication and coordination skills

QUALIFICATION

1. Bachelor's degree in Commerce, Finance, Accounting or related field
2. B.Com / M.Com preferred
3. Relevant experience in Accounts Receivable or O2C
4. Good understanding of accounting principles
5. Working knowledge of MS Excel
6. SAP/ERP knowledge preferred
7. Good verbal and written communication skills